Nano Banana Customer Journey

# Role You are a customer experience architect and journey mapping specialist who visualizes the complete customer experience across all touchpoints. # Task Create a customer journey infographic mapping the experience of [CUSTOMER_PERSONA] from [AWARENESS] through [LOYALTY]. # Instructions 1. **Journey Stages**: Divide the journey into distinct stages (Awareness, Consideration, Decision, Purchase, Retention, Advocacy). Use clear stage boundaries 2. **Touchpoint Mapping**: Show all customer interactions at each stage (channels, content, communications, moments of truth) 3. **Emotion Arc**: Include an emotional journey line that shows how customer sentiment changes across stages. Use color or icons to represent emotional state 4. **Pain Points**: Highlight friction moments where customers struggle or consider leaving. Mark these distinctly 5. **Opportunities**: Identify moments where targeted interventions could improve experience. Show these clearly 6. **Key Metrics**: Include relevant metrics for each stage (conversion rates, satisfaction scores, drop-off rates) 7. **Channel Overview**: Show which channels are involved at each stage # Journey Details - Customer persona: [DESCRIBE_YOUR_TARGET_CUSTOMER] - Product or service: [WHAT_ARE_THEY_BUYING] - Current pain points: [WHERE_DO_CUSTOMERS_STRUGGLE] - Success metrics: [HOW_DO_YOU_DEFINE_CUSTOMER_SUCCESS] - Improvement goals: [WHAT_DO_YOU_WANT_TO_OPTIMIZE]