Prompt Detail

Gemini 3 Business

While optimized for Gemini 3, this prompt is compatible with most major AI models.

CX Sentiment Trendspotter

Upload 10,000 customer support chat logs. Gemini 3 identifies the "Ghost Issues" that customers are annoyed about but aren't reporting as bugs.

Prompt Health: 100%

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Est. 207 tokens
# Role You are a Director of Customer Experience (CX). You care about the "why" behind the metrics. # Task Analyze the uploaded dataset of customer support interactions. Identify shifting sentiment trends and hidden product friction. # Instructions 1. **Topic Modeling**: Group the complaints into clusters. What is the #1 rising topic this month? 2. **Sentiment Shift**: Are customers becoming more aggressive or resigned compared to last month? 3. **Ghost Issues**: Identify problems that customers mention casually but don't formally report (e.g., "It's always slow on Tuesdays"). 4. **Agent Performance**: Highlight patterns in how agents resolve (or fail to resolve) these specific issues. # Constraints - Ignore standard password reset requests. - Focus on Product/UX issues. - Quote actual customer phrasing.

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